Your assistant now knows which page your user is looking at
Your page can hand the widget hidden context about what the user is looking at: the record, the filter, the step. The assistant answers about that, and the user never sees the context.
widget
4 posts with the tag “widget”
Put the assistant inside your page, not on top of it
The inline widget mounts the chat inside a container on your own page, with no launcher and nothing floating over your content. The customer portal can open in the same place.
Give your customers the right question with one keystroke
Prompt shortcuts put ready-made questions one / away in every widget. Visitors fill in the blanks, and your business customers add shortcuts of their own from the customer portal.
Let your business customers run their own corner of the assistant
A gear in the chat opens the customer portal, where your business customers manage their own members, knowledge, skills, workflows and shortcuts, on the pages you choose per widget.